Machu Picchu Cheap is your best ally for your next vacation in Cusco. As a travel agency, we work with the objective of providing you with the best experiences while complying with high standards of tourist quality.
SOCIAL IDENTITY (PUBLIC PERUVIAN REGISTERS)
TRISTAN UND ISOLDE E.I.R.L.
COMERCIAL NAME
MACHUPICCHU.CHEAP
RUC
20610630716
ECONOMIC ACTIVITY
TRAVEL AGENCY
TOURISM QUALITY
We recognize our participation in the travel and tourism industry through a focus on sustainability and social return, in constant concern for our human and natural environment. We seek to satisfy all the needs, demands and legitimate expectations of our travelers.
Our quality comes from a team committed to service and excellence.
Principles:
- Development of standards, involving checklists and compliance indicators.
- Culture of rectification, represented by three steps in the face of failure: Identify the error, compensate for the damage and learn from the error.
- Competent human resources, defined through profiles and hiring and evaluation policies.
- Adequate and updated equipment.
- Efficient and flexible organization, expressed in the functionality of the operation based on developed processes and capacity to respond to unforeseen situations.
Quality policy
- Clear Information for Travelers: It is essential that our travelers are fully informed about the options available. We are committed to providing clear and concise information if a package tour or linked travel arrangement is offered.
- Strong Cancellation Rights: We believe in providing flexibility to our travelers. With our new rules, travelers will have the right to cancel their package vacation for any reason, subject to payment of a reasonable fee. If your destination becomes dangerous due to situations such as war or natural disasters, or if the package price increases by more than 20% of the original price, you will be able to cancel your trip at no charge.
- Accommodation in Case of Inability to Return: We understand that unforeseen circumstances may arise. In the event that travelers are unable to return from their package vacation, such as in the case of natural disasters, we will provide accommodations for up to three nights if they are unable to return in time. Additional nights will be covered in accordance with the relevant passenger rights regulations.
- Travel Assistance: Our commitment goes beyond booking and travel. We make sure to provide assistance to travelers facing difficulties, especially by providing information on health services and consular assistance.
More information? Contact us
Certified travel agency
