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A Team Dedicated To Creating Unforgettable Experiences.
Machu Picchu Cheap is your best ally for your next vacation in Cusco. As a travel agency, we work with the aim of providing you with the best experiences while meeting high standards of tourist quality.
We recognize our participation in the travel and tourism industry through a focus on sustainability and social return, in constant concern for our human and natural environment. We seek to satisfy all the legitimate needs, demands and expectations of our travelers.
Our quality comes from a team committed to service and excellence.
Principles
- Development of standards, involving checklists and compliance indicators.
- A culture of rectification, represented by three steps to address failure: identify the error, compensate for the damage and learn from the error.
- Competent human resources, defined by means of profiles and recruitment and evaluation policies.
- Adequate and up-to-date equipment.
- Efficient and flexible organization, expressed in the functionality of the operation based on developed processes and the capacity to respond to unforeseen situations.
Clear Information for Travelers: It is essential that our travelers are fully informed about the options available. We are committed to providing clear and concise information on whether a package tour or a linked travel arrangement is being offered.
Strong Cancellation Rights: We believe in providing flexibility to our travelers. With our new rules, travelers will have the right to cancel their package vacations for any reason, subject to the payment of a reasonable fee. If their destination becomes dangerous due to situations such as war or natural disasters, or if the price of the package increases by more than 20% of the original price, they will be able to cancel their trip without any charge.
Accommodation in Case of Inability to Return: We understand that unforeseen circumstances may arise. In the event that travelers are unable to return from their package holiday, such as in the case of natural disasters, we will provide accommodation for up to three nights if they are unable to return on time. Additional nights will be covered in accordance with relevant passenger rights regulations.
Traveler Assistance: Our commitment goes beyond the booking and the trip. We make sure to provide assistance to travelers facing difficulties, especially by providing information on health services and consular assistance.
Certified Travel Agency
COMPANY NAME (PUBLIC RECORDS)
TRISTAN UND ISOLDE E.I.R.L
COMMERCIAL NAME
MACHU PICCHU CHEAP
RUC (REGISTRO ÚNICO DE CONTRIBUYENTE)
20610630716
ECONOMIC ACTIVITY
Travel Agency
Resolution No. 091-2023
